Frequently Asked Questions
Everything you need to know about our durable K9 gear and accessories.
What makes your products different from standard dog accessories?
K9 Ballistics® specializes in high-performance, durable materials designed to withstand the active lifestyle of adventurous dogs, combining fashion-forward aesthetics with industrial-grade strength.
How do I determine the correct size for my dog?
We provide a comprehensive sizing guide on every product page. We recommend measuring your dog's neck and chest circumference carefully to ensure a secure and comfortable fit.
What is your shipping policy?
We offer standard and expedited shipping options. Most orders are processed within 1-2 business days, and you will receive a tracking number as soon as your package leaves our warehouse.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange window for items in new, unworn condition with original tags attached. Please visit our Returns Portal to start the process.
Are your materials machine washable?
Most of our collars, harnesses, and apparel are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the integrity of the ballistic fibers.
Do you offer a warranty on chew damage?
While our products are built for extreme durability, no fabric is completely indestructible. We offer a one-time limited warranty on specific 'Chew Proof' designated lines.